Full-time

Store Manager - Mississauga, ON

The LG store manager is essential in delivering exceptional customer experiences and maintaining operational excellence within the retail environment

Responsibilities include but are not limited to:

• Recruit, train, develop and lead a motivated and skilled team of retail associates
• Oversee the daily operations of the showroom, including opening and closing procedures, inventory controls, cash procedures and in-store communications
• Responsible for ensuring consistent execution of the showroom's visual presentation, jewelry displays and overall organization
• Analyze and report on sales, customer feedback and store performance; identifying opportunities for growth and communicating findings to senior management
• Assist in executing in-store events, promotions and marketing initiatives
  
  

Full-time/Part-time

Sales Associate - Mississauga, ON

The LG sales associate is responsible for handling various sales activities in the retail store, including facilitating purchasing and providing customer service.

• The LG Sales Associate is a confident individual that possess strong communication and problem solving skills. They work to style, service and foster meaningful relationships with clientele.
• Responsible for handling various sales activities in the retail store, including facilitating purchasing and providing customer service

Full-time

Floor Manager - Toronto, ON

The Lisa Gozlan Floor Manager is responsible for supporting the Store Manager in overseeing/directing the daily operations of the Showroom, managing employees and ensuring policies and procedures are followed.

Duties and responsibilities include but are not limited to:

• Managing opening and closing procedures; managing the security alarm system, enabling and disabling it when necessary and ensuring the store is secured at closing by checking if doors are locked, alarms are set and all safes are locked
• Ensuring the store is always clean and properly organized; ensure consistent execution of retail displays/store’s visual presentation; managing cashier procedures including, sales returns and exchanges
• Supervising employees, ensuring compliance to policies and procedures, reporting any concerns to senior management
• Reviewing staff performance and offering constructive feedback
• Maintaining proper inventory controls, facilitating inventory assessments and bulk counts as guided by senior management
• Communicating with and attending to customer requests/inquiries and resolving customer complaints/grievances in an effective manner
• Assist in scheduling showroom personnel
• Assist in training new showroom personnel
• Carrying out directives given by senior management

Full-time

Social Media & Digital Content Specialist - Toronto, ON

The social media & digital content specialist will be a key member of the social team responsible for audience and engagement growth across all Lisa Gozlan owned channels to drive brand awareness.

Responsibilities include but are not limited to:

• Content creation for a variety of platforms, not limited to: Instagram, Instagram Stories, TikTok Videos, Instagram Reels, Pinterest and content to be used on the lisagozlan.com website
• Videography and photography experience, from iPhone skills to professional camera skills
• Cross-channel calendar management and execution with the ability to curate engaging content and push innovation across hero channels
• Collaborate with cross-functional teams on briefing opportunities to strategically feature our community across owned social
• Keep up with social news, trends and hot topics relevant to the brand
  

Full-time

Influencer Community Coordinator - Toronto, ON

We are seeking an enthusiastic and organized Influencer Community Coordinator to join our marketing team. This role is focused on building and maintaining relationships with influencers, supporting influencer campaigns, and engaging our online community to amplify brand presence.

Responsibilities include but are not limited to:

• Identify and reach out to potential influencers across various platforms (Instagram, YouTube, TikTok, etc.) who align with the brand values and target audience
• Build and nurture strong relationships with influencers and creators
• Assist in the planning and execution of influencer marketing campaigns from start to finish
• Track influencer content deliverables and ensure they meet deadlines and quality standards
• Coordinate influencer product seeding, giftings, and partnerships
• Monitor and report on the performance of influencer campaigns, tracking key metrics such as reach, engagement, and conversions
• Provide feedback and insights to optimize future influencer marketing strategies
• Work with the content team to brainstorm and develop influencer-driven content that aligns with the brand's messaging and values
  

Full-time (Seasonal)

Fulfillment Associate - Toronto, ON

As fulfillment associate you will be responsible for fulfilling, packaging and shipping all customer orders from our online environment; Processing and fulfilling customer returns and exchanges; Recieval and quality assurance of purchase orders; Reconciling/Processing missing parcel claims, incorrect address entry and any other shipping/fulfillment related issues. Duties and responsibilities include but are not limited to:

• Selecting and printing all online orders eligible for shipment.
• Accurately and efficiently assemble, label and package all online orders for shipment.
• Perform manual label entry for any shipments in which automated label creation is not available.
• Manage and rectify all customer correspondence with regards to shipping/fulfillment errors (i.e., incorrect address entry, inventory discrepancies)
• Manage and process all shipping/fulfillment related customer disputes including chargebacks and missing parcel claims.
• Receive, appraise and process customer returns and exchanges on a daily basis; communicating processing actions to the client success team.
• Receive and stock all LG purchase orders (i.e., product, packaging and supplies); performing quality controls and ensuring the accuracy of units received.
  

Full-time

Personal/Executive Assistant - Toronto, ON

Duties and responsibilities include but are not limited to:

Office Administration

• Manage all aspects of personal calendar
• Schedule meetings, appointments, reservations etc.
• Assist with daily time management
• Respond to all PR inquiries, events, etc.
• Coordinate personal gifting
• Assist with content creation, social media feed, and posting schedule
• Run errands
• Support LG team in other areas only as needed

Home Administration

• Point of contact for nanny, dog walker, and other trades
• Arrange deliveries, services, and vendors
• Organize and manage household maintenance i.e., routine upkeep, repairs, etc.
• Coordinate drop off and pickups, grocery shopping, and household inventory purchasing
• Assist with organization of events and parties

Skills Required

• Effective communication
• Thorough organization and attention to detail
• Time management
• Anticipation
• Proactive initiative
• Leadership abilities
• Social media

Full-time

Store Manager - Vancouver, BC

The LG store manager is essential in delivering exceptional customer experiences and maintaining operational excellence within the retail environment

Responsibilities include but are not limited to:

• Recruit, train, develop and lead a motivated and skilled team of retail associates
• Oversee the daily operations of the showroom, including opening and closing procedures, inventory controls, cash procedures and in-store communications
• Responsible for ensuring consistent execution of the showroom's visual presentation, jewelry displays and overall organization
• Analyze and report on sales, customer feedback and store performance; identifying opportunities for growth and communicating findings to senior management
• Assist in executing in-store events, promotions and marketing initiatives
  

Full-time/Part-time

Sales Associate - Vancouver, BC

The LG sales associate is responsible for handling various sales activities in the retail store, including facilitating purchasing and providing customer service.

• The LG Sales Associate is a confident individual that possess strong communication and problem solving skills. They work to style, service and foster meaningful relationships with clientele.
• Responsible for handling various sales activities in the retail store, including facilitating purchasing and providing customer service